SharePoint Farm Monitoring (SFM)

Business Challenge
Monitoring your SharePoint environment can be a challenge given the number of places you have to look.  Is your SQL server running?  Is  the timer service active and running? Can users see the SharePoint site collection or site?  Are there hidden problems that may cause you trouble soon, but haven't manifested themselves yet?

Most organizations don't have good tools in place internally to effectively monitor the numerous services, components and conditions that affect SharePoint's operation.  Making matters worse, if firms don't already own a myriad of tools on hand and don't have well-established processes for outage notification, it's nearly impossible to ensure your users will have uninterupted access to their content within SharePoint.

Consejo's SharePoint Farm Monitoring Solution (SFM)

To help organizations of all sizes overcome the monitoring challenges with their SharePoint environments, we have partnered with Pantopa to develop a SharePoint-centric monitoring solution that addresses all of the elements that make up a SharePoint environment.  We provide all of the tools necessary to ensure your SharePoint environment operates as it should.

• 24 hour, 7 day-a-week SharePoint monitoring
  Consejo's SharePoint Farm Monitoring solution provides your firm with 24/7 monitoring to ensure we’re aware of issues before your end users. Consejo has partnered with Panopta, a premiere server monitoring service and industry leader, to create targeted SharePoint farm monitoring. Whether you have a public website, a company intranet or a collaborative extranet, our specialized  monitoring agent can securely report vital performance and operational statistics about both your hardware and your SharePoint farm to a global network of server monitors. In addition, this data is made available to you through a secure Panopta monitoring dashboard. In addition, you'll receive aggregate weekly and monthly farm reports through e-mail. Should a component of your farm fail, the Panopta monitoring system allows us to tailor alerts to ensure both our staff and yours are immediately aware of the issue.
  
  
• Strategic planning for operational readiness
  On a quarterly basis, a Consejo consultant will meet with your staff to review your SharePoint environment. During that meeting we will help you to understand how your SharePoint environment has performed over the past quarter and address any concerns you may have about performance, stability or udpates. In addition, we will have prepared recommendations for improving your environment if those opportunities exist.
  

While other organizations require you to use their hardware or their datacenter to provide monitoring, our offering enables you to keep your SharePoint farm in place; we'll monitor your farm in your environment.

Costs

One time initial assessment: $250 (US)

• We'll run various automated tools to ensure the farm is operationally sound and identify any specific issues
• We'll produce a report that highlights any issues or areas where Consejo would recommend improvements and/or changes
• We'll document the farm configuration, service accounts and machine specifications
• We'll create a customized online portal for your organization’s support contract

Monitoring Costs (monthly subscription)

• Small Farms: $50/Month
• Medium Farms: $100/month
• Large Farms: Call for a custom quote

Other Support Services

If your firm needs additional assistance, Consejo has a SharePoint Operational Support Solution that includes additional services to assist you in supporting your SharePoint environment.  Still not what you're looking for?  Contact us to schedule a time to discuss your needs and we can develop a customized solution.

If you're interested in learning more about how the Consejo’s SharePoint Farm Monitoring solution can help your organization, please contact us.